Monitoring, security patches, plugin updates, and hands-on time every month
Find out about a problem before your customers do. We watch your Zen Cart store around the clock and alert you the moment it stops responding, well before its SSL certificate or domain name expires, and whenever Zen Cart releases a security fix for the version you run.
Monitoring is the watching, not the fixing. When something needs hands-on work we'll quote it, or you can move up to Maintenance Essentials or Maintenance Plus at any time.
Pay monthly, or annually and get two months free. Cancel anytime, effective at the end of the period you've paid for. After you subscribe, open a support ticket with your store's address and we'll set everything up.
Everything in Store Monitoring, plus someone to act on it. We apply Zen Cart's security patches and bug fixes, keep our plugins and the Zen Cart Plugins Library plugins you run up to date, check each month that your backups are being made, and set aside an hour of hands-on work every month for whatever your store needs, whether that's a fix, a small change, or a plugin installed. We answer by the next business day. When it's time to upgrade Zen Cart, you get 15% off.
Included hours don't carry over to the next month, and extra work is billed at our hourly rate. New installs and new plugins are quoted separately.
Pay monthly, or annually and get two months free. Cancel anytime, effective at the end of the period you've paid for. After you subscribe, open a support ticket with your store's address and your access details (SSH, or cPanel or FTP, and an admin login) and we'll set everything up.
For stores that can't afford to stand still. Everything in Maintenance Essentials, with three hours of hands-on work a month and answers the same business day. Every quarter we run a health check, going through your error logs, PHP compatibility, page speed, and accessibility, and send you what we found and what we'd fix. When it's time to upgrade Zen Cart, you get 40% off.
Included hours don't carry over to the next month, and extra work is billed at our hourly rate. New installs and new plugins are quoted separately.
Pay monthly, or annually and get two months free. Cancel anytime, effective at the end of the period you've paid for. After you subscribe, open a support ticket with your store's address and your access details (SSH, or cPanel or FTP, and an admin login) and we'll set everything up.
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